Privacy Policy

1. Introduction

Mach12.ai ("Mach12," "we," "us," or "our") is a wholly owned subsidiary of Revelation Technologies LLC, headquartered in Scottsdale, AZ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (mach12.ai), use our applications, access demo systems, or interact with our services.

By accessing or using any Mach12 service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number
• Company name, company size, job title/role
• Account credentials (email and password)
• Messages submitted through contact forms
• Inquiry type and interest area selections
• Consent and agreement acknowledgments (marketing opt-in, IP agreement)

Information collected automatically:

• IP address, browser type, operating system
• Pages visited, time spent, referring URL
• Device identifiers and usage data
• Cookies and similar tracking technologies

Information from third-party services:

• Authentication providers (if applicable)
• Analytics services
• Cloud infrastructure and hosting providers

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services and applications
• Process demo access requests and manage user accounts
• Respond to inquiries and communicate with you about our services
• Send product updates and marketing communications (with your consent)
• Improve our website, applications, and user experience
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third-party vendors who assist in operating our services (hosting, analytics, email delivery), bound by contractual obligations to protect your data
• Parent company: Revelation Technologies LLC, for business operations and service delivery
• Legal requirements: When required by law, regulation, legal process, or government request
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have given explicit permission

5. Data Storage and Security

Your data is stored on secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments.

For clients in regulated environments, we offer FedRAMP and CMMC compliant hosting options with additional security controls appropriate to the sensitivity of the data.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations. When data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember preferences, and analyze site usage. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our services.

8. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request portability of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at privacy@mach12.ai. We will respond within 30 days.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected, request deletion of your information, and opt out of the sale of your information (we do not sell personal information). To make a request, contact us at privacy@mach12.ai.

12. International Users

Our services are operated from the United States. If you are accessing our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: